Our Professional Staff

Our experienced providers are committed to a high standard of patient care and are here for you throughout every stage of your hearing journey.

We understand choosing a hearing care provider is a big decision. Our number one priority is delivering exceptional patient care. Our staff combines years of expertise in hearing healthcare, and is well-trained on a variety of services ranging from evaluations to treatment.

We believe great care includes establishing great relationships with our patients. Treating hearing loss is an ongoing process that requires regular follow-ups, maintenance and cleanings to keep you hearing your best. Our staff is here to support you not only during your initial visit but throughout your entire journey to better hearing.

staff introduction image

Our Team

Susan Headshot

Susan W. Rawls, Au.D.

Owner and Audiologist

Dr. Rawls has been in the audiology profession for over 35 years. In 2006, she opened Cary Audiology Associates. After working in busy medical (ENT) offices for over 20 years, Dr. Rawls went into private practice in an effort to provide more personal and comprehensive care to her patients, in a less restrictive environment. As ninety percent of hearing loss is not medically correctible, private practice has given her the opportunity to spend more time on the assessment, and more importantly, the aural rehabilitation, which is critical for better hearing.

Dr. Rawls earned her Bachelor of Science degree from James Madison University and her Master’s degree in Audiology from the University of Connecticut. She later obtained her Doctorate in Audiology from the University of Florida.

Dr. Rawls is Board Certified by the American Board of Audiology. She is a fellow of the American Academy of Audiology and the Academy of Doctors of Audiology. She is licensed by the State of North Carolina. Dr. Rawls is also a member of the Senior Resource Alliance of the Triangle, the Cary Chamber of Commerce, and the Morrisville Rotary.

She has extensive experience with pediatric through geriatric populations. Dr. Rawls specializes in comprehensive hearing assessment as well as in the fitting of advanced digital hearing instruments.

Dr. Rawls lives in Cary.  In her spare time, she enjoys gardening, reading, and running.

Brittany Headshot

Brittany Larson, AuD.

Audiologist

Dr. Brittany Larson was born and raised in Sarasota, Florida. She earned her Bachelor of Science degree in Communication Sciences and Disorders from the University of Florida. She then went on to obtain her Doctorate of Audiology from the University of Florida.

Dr. Larson completed her externship at UNC Hospitals in Chapel Hill, where she worked extensively with hearing aid patients as well as cochlear implant recipients.

Dr. Larson is Board Certified by the American Board of Audiology. She is a fellow of the American Academy of Audiology and is licensed by the State of North Carolina.

In her spare time, Dr. Larson loves to ride her bike, spend time at the beach, and cheer on the Florida Gators football team!

Michelle Headshot

Michelle Hardin

office manager

Michelle Hardin received her Bachelor of Science degree in social work from Youngstown State University. After graduating, she worked in the finance department for a local government office in the suburbs of Philadelphia. She and her family moved to Cary in 2000. She started working at Cary Audiology at its inception in 2006. Michelle is the Office Manager at Cary Audiology and wears several hats, including insurance billing and being our physician liaison. She enjoys getting to know each patient and ensuring they receive the best quality care and service. When she isn’t at the office, you will find her at the beach, running, or spending time with her 3 adult children.