Compassionate Hearing Healthcare

Audiologists & Hearing Aids in Cary, NC

Exceptional HEALTH CARE

Providing exceptional hearing healthcare
by Board Certified audiologists

At Cary Audiology Associates, we have been providing services to Cary, North Carolina and the surrounding communities since 2006.

Our goal is to enhance the quality of life of hearing-impaired individuals by providing exceptional, reliable, and honest hearing healthcare services to those desiring better hearing.

Cary Audiology Associates

Professional Service, Personalized Care

Dr. Susan W. Rawls, Au.D. founded Cary Audiology Associates in 2006 in order to provide more personal and comprehensive care for her patients. This allows her and her team to focus on fully assessing each patient’s hearing from ear to brain to provide the best, long-term solutions for patients. 

With over 35 years of experience in audiology, Dr. Rawls and her team integrate their clinical expertise and research-based treatment with the patient perspective to provide high-quality services and treatment plans that best reflect the values, interests, and needs of their patients.

Learn more about Cary Audiology and how we follow the gold standard of care for Audiology.





Caring for our community is an essential part of who we are.

We provide monthly services to area retirement communities, allowing residents to have easy access to hearing care. 

We are community care providers for the VA and work with the state to provide individuals with affordable hearing care for our Veterans.

And we partner with Hearing The Call to provide hearing healthcare to individuals in need around the world.



We provide comprehensive audiological evaluations for anyone with hearing concerns, regardless of age. These services are diagnostic medical tests and are used to differentiate between hearing loss due to a medical condition and those due to noise exposure, genetics, or the normal aging process.


Our diagnostic and functional hearing assessment will test your hearing from your ears to your brain.ᅠᅠ

We detect sound with our ears but process it with our brain. This comprehensive approach enables us toᅠdetermine how you detect and process information, in addition to how you function in everyday environments.


We work with you to determine if a hearing aid is necessary and, if so, which hearing aid is best for your unique hearing situation. We carry a wide range of hearing aid products and accessories and provide maintenance and repair services for most hearing aids.


Improving your hearing and cognition takes more than just wearing a hearing aid; aural rehabilitation is the process of retraining your brain to work with your hearing aids to better hear and understand the world around you.


Tinnitus can be a frustrating and debilitating condition, but it doesn’t have to be. We offer comprehensive evaluation and treatment for tinnitus so you can start living life again. Our team of experts will work with you to identify the underlying cause of your tinnitus and develop a treatment plan that is tailored specifically for you.

Client Testimonials



We work with you to determine which type of hearing aid is best suited for your hearing needs. We carry a wide range of hearing aid types from a variety of manufacturers, like Phonak, Resound, Oticon, and more.


Protecting your hearing now can help you avoid hearing loss in the future. We offer custom hearing protection solutions for anyone who needs custom ear protection including: musicians, swimmers, and hunters.


Assistive Listening Devices and systems help hearing-impaired individuals by assisting in the transmission of sound in specific ways. For instance, by streaming the audio from a TV directly to your hearing aid.



When looking at the cost of hearing aids, you need to consider two things.

First, is the cost versus the care. You will find that Costco has cheaper hearing aids than private practice audiologists but you also won’t be getting the same level of care. At Cary Audiology, we take the time to really understand you and your hearing so we can provide the most effective treatment options. With your hearing health tied to your long-term brain health, you don’t want to be taking shortcuts.

Second, you should consider what is included in the price you are given. It’s commonly called “bundled” or “unbundled”. The cost of a hearing aid can include the hearing aid device itself, service plans to maintain the hearing aid, repairs, and other factors. Be sure to ask these specifics so that you get a complete picture of what the cost will include.

Self-referral to an audiologist is available if you are ready to pay for audiology services out of pocket. It’s similar to going to an audiology clinic on your own. There is no need to consult a doctor for a referral if you do not intend to use your insurance coverage. However, if you wish to use your insurance to consult an audiologist, a referral is necessary.

Currently, all diagnostic audiological treatments covered by Medicare need a physician recommendation. Furthermore, the primary necessity of the referral determines the objective of the examination. Each diagnostic method or therapy must be justified by a specific symptom, sign, or complaint.

A hearing aid specialist can assess hearing and give advice on the best hearing aid suited for a patient’s specific hearing loss. Meanwhile, a udiologists can test and diagnose a larger range of hearing and balance issues. ᅠ Audiologists are medical experts who investigate the pathophysiology of hearing loss and are in charge of determining the fundamental cause of hearing loss. Hearing aid specialists are limited to fitting and administration of hearing tests.

Hearing aid dispensers (HADs) are fully licensed professionals who analyze hearing and provide hearing aid aftercare. To employ hearing technology, hearing aid dispensers must be qualified and licensed. Audiologists can evaluate and diagnose a broader spectrum of hearing and balance issues. For medically relevant treatments such as balance difficulties, noise-induced hearing loss, and earwax impactions, an audiologist may be more beneficial. Both professionals are capable of doing hearing aid fitting, adjustments, maintenance, cleaning, and repair.

From the Experts